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Cosmic Customer Support and Training

Cosmic Customer Support

Welcome to Aldata’s Cosmic Customer Support Portal. Here you can upload data for the Cosmic consultants to review.

If you have a user name and pass code please select the login link below.

If you do not yet have your client upload login, please click on the email link below and include the following information:

Client Support Login

  • Your name
  • Company name
  • Phone number
  • Brief explanation of data to be uploaded


UK customers can contact our support department by phone or by email:
Phone: +44 (0)1476 570 500
Email address: cosmicsupportuk@aldata-solution.com

For International customers please contact support by email:
cosmicsupportint@aldata-solution.com 

Join the Aldata Category Optimization Linkedin Group

Join the Aldata Category Optimization Linkedin Group

This LinkedIn group is open to all users of Aldata category optimization software and enables you to discuss retailing trends with like-minded professionals, share your successes, post questions and make suggestions for future product development.

What’s New in Aldata Category Optimization Version 2012

Access the webinarAldata is proud to announce the new release of a full suite of products designed to support each step in your Category Management and Merchandising process. Access on-demand webinar

Download Product TableWith the 2012 release we have synchronized the delivery schedule and the naming of all Category Optimization products. With this in mind, certain solutions are now referred to by names you are not familiar with. Download reference table (PDF) 

Aldata acquires Cosmic Solutions

Learn more about the acquisition and future plans by reading the Frequently Asked Questions document.

Submit an Information Request

Use the above link to submit an information request or to contact your local Aldata office / authorized distributor directly

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